Shipping Policy

Economy Shipping is free Internationally.

Once an order is shipped, we will email you a tracking number. We ship internationally. Please make sure you enter the correct shipping address at the checkout. We can change the shipping address in 24hrs from the completion of your order. 

Economy Shipping:

Delivery to USA and Canada may take up to 15 business days.

Delivery to European Continent and UK may take up to 12 business days.

Delivery to Other countries may take up to 20 business days.

Express Shipping:

One of the main advantages to choose the express shipping is that your order is put to priority above other orders and is made as soon as possible. This way it may get ready to be shipped in 2-3 days instead of 7 days that it usually takes for the economy shipping. As well as we take the express shipping choice from our shipping carriers which is more expensive and about 3 days faster.

What Happens If My Order Gets Stuck Or Lost During Shipping?
All of our orders are sent with insured shipping and handling. We apologize if an order gets stuck at customs, sent back, or even lost during the delivery process! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

Can I Cancel My Order? Canceled Orders are eligible for a full refund. You have 1hr to cancel your order, after admitting it.

Still have questions? Please write to us by e-mail: support@cretanholycarvings.com